StarDot

Closed in today due to crappy weather:
Fed the cows
Chased the burro - numerous times
Made JiffyPop
Took a nap
Baked a chicken in the grill

...and my IPCam guys are sending me a new power adapter.  Thanks for staying on top of the situation, Anthony!

Hi John,

Alright, Looks like we do have standard 15V power supplies as well. I'm requesting that one be shipped your way.

Merry Christmas =)

Anthony Watts
Customer Support Specialist

StarDot Technologies
www.stardot-tech.com
Toll-Free: (888) 782-7368
Direct: (714) 228-9282
Fax: (714) 228-9283

33,37,32,0,W

IP day...

Dialed in the focus on the IP Cam lense but the exposure was blown out....emailed StarDot tech support.  Was just about ready to ship the auto iris lens back to them.  Decided the only variable left in the equation was the camera cable.  Did a patch on a shorter cable and the lens came to life.  Perfectly happy with the performance now.  Heard back for tech support within and hour but their first suggestion was to restart the camera - like I hadn't tried that already.  Their final solution (after I got it running) was that perhaps I was only using a 12V power supply with the camera and 300 ft. of cable instead of 15 - 18V as supposedly supplied.  The only power supply provided with the cable was 12V - I think they owe me especially since they have listed my suggestion in their FAQ section about how to cool the camera in especially hot environments.  http://www.stardot-tech.com/kb/index.php?View=entry&EntryID=146
47,56,35,0,C